Terms and Conditions
Welcome to Repair n Go These Terms and Conditions outline the rules and regulations for the use of Repair n go website and services. By accessing this website or placing an order, you agree to be bound by these terms. If you disagree with any part of these terms, please do not use our website or services.
1. General Information
Services Offered: We specialise in buying, selling, and repairing smart devices, including smartphones, tablets, iPads, laptops, MacBooks, and gaming consoles. Through our website, customers can purchase products and book repairs.
Eligibility: By using this website, you confirm that you are at least 18 years old or have the permission of a parent or guardian to use our services.
2. Purchases
Product Listings: We make every effort to display our products and pricing accurately. However, we cannot guarantee that product descriptions, images, or prices on our website are error-free.
Payments: All payments must be made in full at the time of purchase through our accepted payment methods. We reserve the right to cancel or suspend any transaction if we detect fraudulent activity.
Order Cancellations: You may cancel your order within 24 hours of placing it by contacting our customer service team. After this period, cancellations may not be possible, and return policies will apply.
Shipping: Delivery times and costs may vary based on location. While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by third-party couriers.
3. Repairs
Booking Repairs: Customers can book repair services for devices through our website. Repair options include screen replacements, back camera repairs, and more, as listed on our site.
Repair Estimates: Repair prices listed are estimates and may vary depending on the specific condition of your device. If additional repairs are necessary, we will contact you with a revised estimate before proceeding.
Repair Warranty: Repairs are covered by a warranty of 14 days for issues directly related to the repair performed. Warranty does not cover further accidental damage or unauthorised repairs by other parties.
Device Data: We recommend that you backup your device data before sending it to us for repair. We are not responsible for data loss that may occur during repairs.
Buying & Selling Devices
Device Condition: Devices for sale will be categorised according to their condition (new, used, refurbished). We inspect each device to ensure quality standards.
Selling Your Device: If you choose to sell a device to us, we may require proof of ownership and reserve the right to refuse any device that does not meet our standards.
Device Returns: Devices may be returned within 14 days if they meet our return conditions. Please note that return shipping fees may apply.
5. Returns & Refunds
Eligibility: Only products in their original condition and packaging are eligible for returns. Customised or special-order items may not be eligible for return.
Return Process: To initiate a return, please contact us within 3 days of receiving your order. Return instructions and conditions will be provided.
Refunds: Refunds will be processed within 3 days after receiving the returned item. Refunds will be issued to the original payment method.
- Limitation of Liability
Service Limitations: We strive to provide the best service possible but cannot guarantee that our website or services will be uninterrupted, error-free, or free of viruses.
Device Damages: We are not responsible for any damages to devices outside of the repair services rendered or if the device is damaged beyond our control (e.g., further accidental damage).
Exclusion of Liability:Repair n Go shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or services.
8. Governing Law
These terms are governed by and construed in accordance with the laws of [specify jurisdiction, e.g., United Kingdom], without regard to conflict of law principles.
9. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. By continuing to use our website and services, you agree to be bound by the latest version of these terms.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Phone Number: 01524847196
